Shipping & Returns
We can ship to virtually any address in the world.
SHIPPING/HANDLING TIME NOTICE:
Due to high order volume and nationwide carrier delays, some orders may not be shipped within our typical "same or next day shipping" window and may arrive 2-4 days later than expected.
We're very sorry if you experience this delay, and appreciate your patience while we work to get your order to you as quickly as possible.
AVERAGE ESTIMATED DELIVERY TIME RANGES (including handline time)
- 3-6 days for shipments to: Minnesota, North Dakota, South Dakota, Nebraska, Iowa, Indiana, Michigan.
- 5-9 days to the rest of the Continental U.S.A
- Transit times will vary for shipments outside of the US (Learn about international taxes & fees below)
- We do offer expedited shipping options as well.
Although the transit times specified above are typical, sometimes (although uncommon) there are unforeseen circumstances that arise that may delay handling slightly so we cannot guarantee them on every order.
Other Shipping Notes:
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on your chosen shipping provider, shipping date estimates may appear on the shipping quotes page. Note that in many cases customers tend to receive their items sooner than specified but we cannot guarantee this.
Please also note that the shipping rates for some items we sell are weight-based. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
You may return most new, unopened items within 15 days of delivery for a full refund of the items cost. We pay the return shipping costs if the return is a result of our error (i.e. you received an incorrect or defective item. etc).
Depending on which item you return and if it is still in brand new working condition (not our error), there may be a 20% restocking fee applied. Regardless, let us know and we will do whatever we can to assist you. Customer satisfaction is our priority! You can call us toll-free at 877-224-4899.
You should expect to receive your refund within 3 weeks of giving your package to the return shipper; however, in many cases the refund will be applied faster than that. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
Call us at: 1-763-551-1441
Email us at: firstname.lastname@example.org
CANADIAN CUSTOMER TERMS & CONDITIONS:
Regarding charges, relating to US versus Canadian dollars, shipping costs, and applicable taxes/duties, we’re providing information below on what costs you’ll be responsible for as a Lake Weeders Digest customer. Please feel free to give us a call if you have additional questions, or if you’re having a difficult time placing an order. Our company sincerely appreciates your business!
Any duty or other provincial tax charges are the sole responsibility of the customer, unless otherwise documented at the point of sale in writing by Lake Weeders Digest.
Refused customer orders that are returned to Lake Weeders Digest are subject to a 20% restocking fee plus all associated shipping charges.
Lake Weeders Digest charges Canadian customers the price of product plus applicable shipping costs
Orders processed through Weedersdigest.com are in US Dollars only
Prices listed on weedersdigest.com are in US Dollars
Free or reduced price shipping promotions listed on weedersdigest.com may exclude Canadian orders at the discretion of Lake Weeders Digest
Product Information + Sales
Headquarters + Showroom Address
Monday - Friday: 9:00 am - 5:00 pm
Saturday & Sunday: By appointment only
Our phone sales & support line is available 7 days a week!
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Providing superior customer service is of great importance to us and we will make every effort to get back to you within 2-4 hours.