Shipping & Returns
IMPORTANT CANADIAN ORDERS/SHIPPING POLICY (CLICK HERE)
We can ship to virtually any address in the world.
AVERAGE ESTIMATED DELIVERY TIME RANGES (including handling time)
- 2-4 days for shipments to: Minnesota, North Dakota, South Dakota, Nebraska, Iowa, Indiana, Michigan.
- 3-6 days to the rest of the Continental U.S.A
- Transit times will vary for shipments outside of the US (Learn about international taxes & fees below)
- We do offer expedited shipping options as well.
Although the transit times specified above are typical, sometimes (although uncommon) there are unforeseen circumstances that arise that may delay handling slightly so we cannot guarantee them on every order.
Other Shipping Notes:
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on your chosen shipping provider, shipping date estimates may appear on the shipping quotes page. Note that in many cases customers tend to receive their items sooner than specified but we cannot guarantee this.
Please also note that the shipping rates for some items we sell are weight-based. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
Return Policy
Our commitment is to ensure your satisfaction with every purchase. You have the option to exchange or return most new, unopened items within 30-days of receiving your order for a complete refund (excluding shipping and handling charges). Returns requested after the initial 30-day period will be subject to a 20% restocking fee. Please note that returned items must be in new condition, unassembled, and in their original packaging, with all accompanying parts and/or components.
To initiate a return, you will require a return authorization (RA). Returns without an RA will not be accepted. Please reach out to our customer service team at 763-551-1441, and they will guide you through the return process.
Certain items are non-returnable, including the Eco-Harvester, Eco-Force, WaterBug, Water Gator, WaterShark, WaterBeetle, AirStream Pro, DIY Dredge, and any special-order items
Incorrect Items / Damaged Items
In the rare event that you receive an incorrect or damaged item in your order, please contact us immediately at 763-551-1441. A customer service representative will assist you in resolving the issue and ensuring your satisfaction.
We appreciate your understanding and cooperation as we strive to provide you with an excellent shopping experience.
Call us at: 763-551-1441
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Email us at: info@weedersdigest.com
CANADIAN CUSTOMER TERMS & CONDITIONS:
Regarding charges, relating to US versus Canadian dollars, shipping costs, and applicable taxes/duties, we’re providing information below on what costs you’ll be responsible for as a Lake Weeders Digest customer. Please feel free to give us a call if you have additional questions, or if you’re having a difficult time placing an order. Our company sincerely appreciates your business!
- Any duty or other provincial tax charges are the sole responsibility of the customer, unless otherwise documented at the point of sale in writing by Lake Weeders Digest.
- Refused customer orders that are returned to Lake Weeders Digest are subject to a 20% restocking fee plus all associated shipping charges.
- Lake Weeders Digest charges Canadian customers the price of product plus applicable shipping costs
- Orders processed through Weedersdigest.com are in US Dollars only
- Prices listed on weedersdigest.com are in US Dollars
- Free or reduced price shipping promotions listed on weedersdigest.com may exclude Canadian orders at the discretion of Lake Weeders Digest
Product Information + Sales
Headquarters + Showroom Address
5620 International Pkwy, New Hope, MN 55428
Showroom Hours
Monday - Friday: 8:30 am - 6:00 pm
Saturday & Sunday: By appointment only
Our phone sales & support line is available 7 days a week!
SEND US A MESSAGE
Providing superior customer service is of great importance to us and we will make every effort to get back to you within 2-4 hours.